Junior Regional Operations Manager

About the role

We’re looking for a Junior Regional Operations Manager to ensure operational standards are consistent across the north region. Using your commercial awareness and focus, you will be leading and directing the Depot Operations Teams to ensure strategy implementation.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion.  Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors.  The Group is also the largest overseas investor in Pakistan. 

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman.  Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Responsibilities:

• Continually assess each branch's performance with regard to standards of presentation, customer service, customer trading, housekeeping and administration.
• Use benchmarking techniques and best practice across the Region to continually improve the quality of branch operations.
• Ensure that branches implement pricing and promotions effectively.
• Ensure that branch management has a coherent business-building commercial plan and that is regularly reviewed in light of local market conditions.
• Management of Depot P&Ls, monitoring performance against agreed KPIs.
• Define weekly, monthly and quarterly ways of working that drives financial performance.
• Be a positive role model of our culture and ways of working.
• Listen to and be the champion of the Depots.
• Ensure appropriate policies, processes and effective administration is in place to keep the business legally compliant and reduce any risk.
• Develop Operational KPIs and MI reporting that will drive improvements, behaviours and accountabilities across the business.
• Support the Regional Operations Manager.

The Ideal Candidate:

• Significant experience of leading teams in operational roles.
• Experience of both Retail and Wholesale markets with evidence of delivering results in both.
• Experience of successfully leading Change Programmes.
• Proven track record in building high performing teams.
• Constantly demonstrates clarity of thought and an ability to act on it.
• Capable of making tough decisions and implementing them.
• Commercially focused and committed to achieving targets.
• Focused and driven on the achievement of all financial targets.
• Has the ability to give clear direction and delegates appropriately to empower and develop others.
• Highly experienced people management skills.
• High capacity to drive improvements through a team to get them to deliver willingly and well.
• An ability to think outside the box whilst remaining practical.
• Proven track record of developing talent.

Benefits:

• Competitive salary
• Pension
• 22 days annual leave plus the option to buy additional days
• Life Assurance
• Private Medical
• Onsite parking

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply.  Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.