Catering Team Leader

Catering Team Leader

About the role

We currently have an opportunity for a Catering Team Leader to join our team. You will be responsible for driving an efficient, effective, and successful catering operation, ensuring a safe working environment for all while delivering excellent customer, colleague, and stakeholder experiences. You will also seek out and maximise commercial opportunities to grow the business and improve profitability.

About Bestway

Bestway Group is a diversified multinational family-owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East.

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Responsibilities:

• Ensure a clean and safe working environment at all times.
• Act as a champion for company values and embed them effectively.
• Seek out and maximise commercial opportunities to grow sales and cash profit.
• Ensure space allocation of stock for maximum operating efficiency.
• Drive standards for excellent customer satisfaction and retention.
• Act as an ambassador for change, supporting and embedding new business initiatives.
• Build effective relationships and communicate with internal teams, stakeholders, and customers.
• Monitor competitor activity and use insights to drive competitive advantage.
• Review and analyse data to identify trends and create solutions for improved efficiency and profitability.
• Plan and maintain depot layouts and ensure correct product ranges are stocked and monitored.
• Lead and develop a positive team culture with open communication and professional leadership.
• Ensure compliance with company policies, stock management, and health & safety legislation.

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The Ideal Candidate

• Experience in a catering, wholesale, or retail environment.
• Strong commercial awareness and ability to identify growth opportunities.
• Highly organised with exceptional planning and prioritisation skills.
• Excellent leadership and team-building skills.
• Empathetic and empowering leadership style with clear delegation.
• Strong analytical skills and ability to create actionable plans.
• Excellent verbal and written communication skills.
• Flexible approach to working hours and travel during project phases.

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Benefits

• Competitive salary
• Pension
• 30 days annual leave (including statutory holidays)
• Onsite parking

We understand that no applicant ever ticks every box, so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, diverse teams built from talented individuals with different backgrounds, identities, and experiences.

If this is of interest to you and you would like to learn more, please do get in touch — we are looking forward to hearing from you.